Frequently Asked Questions

In this page you will find a list of Frequently Asked Questions coming from users like you.
Click on the question and you will be redirected to its answer above.
If you don't find what you were looking for, ask your question following this link and submitting the form in "Get Help" page.
You can access this page even when logged out, so don't worry about it!

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How can I change the password for my account?

To change your account password, please follow this link, or click on your profile picture in the upper right corner of your screen, then choose "Preferences".
From the panel obtained, click on "Change password" in the User account section.
Always remember to respect restrictions for password settings.

You will have to enter your current password, and then type the new password twice.

If you don't remember your current password, you need to log out and then go to the login page.
Here, you will be asked to insert your username or your registration e-mail. An e-mail will be sent to your registration e-mail. Follow these instructions to modify your password.
Click here to logout --> LOG OUT
Click here to proceed to the login page --> LOG IN PAGE

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How can I contact Air Training customer service if I have any concerns or problems?

Follow this link to reach the "Get Help" form To change your account password, please follow this link, or click on "Tools" on the main menu, then choose "Get Help" from the drop-down menu.
Remember to tell us as much as you can about your problem and provide all the necessary information.

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How can I enrol in a course on Air Training and what are the costs and payment methods?

The easiest way to enrol in any course of Air Training is to purchase it from the dedicated section in Air Dreams' Avioshop.
The cost of each individual course can be found directly on e-commerce, while you can purchase it via credit or debit card, securely via Stripe gateway.

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